JC Fitness Equipment
FAQs
How much time does it take for my order to arrive?
Although delivery timeframes vary by product and location, we strive to complete and send all orders in 3-5 business days. You will receive a tracking number after your order ships, enabling you to follow the progress of your package.
What Are My Order's Available Shipping Options?
For orders placed within Australia, we provide free shipping. The location and size of the order will determine the shipping charges for orders placed overseas. Kindly reach out to us for additional details.
Which Payment Options Are Accepted?
We take Bank Transfers, Visa/Master Cards, Apple Pay, & Google Pay Payments..
How Do You Handle Returns?
We provide a 30-day return policy on every item. Within 30 days of receipt, you can return the item for a complete refund or exchange if you’re not happy with your purchase. The item needs to be in its original packing and condition.
How Can I Return an Item?
Please send an email to info@jcfitnessequipment.com.au to get in touch with our customer support team to start a return. You will receive instructions on how to return the merchandise as well as a return address from them. Kindly be advised that the cost of return shipping is the responsibility of the client.
If my product arrives damaged, what happens?
Please email info@jcfitnessequipment.com.au to our customer support team right away if your goods arrives damaged. We’ll collaborate with you to find a solution and make sure you get a replacement item as soon as we can.
Do You Provide Product Warranties?
Yes, all of our items are covered by warranties. The warranty’s duration varies based on the product; nevertheless, warranty details are available on the product page or by getting in touch with our customer support staff.
Can My Order Be Canceled?
You can cancel your order by emailing our customer service team at info@jcfitnessequipment.com.au if it hasn’t shipped yet. You can start a return for a refund or exchange if your product has already delivered.